Festival Hub Venue Information

Key Venue Information

Shows in the Festival Hub cannot be longer than 60 minutes, except in special circumstances and bump in and out times are 15 minutes or 30 minutes, shared between the show before/after you.
- We do have the ability to be flexible on this rule in certain situations. Some of our larger spaces can be more flexible on both show length and bump in / out times as part of their usual programming. For other rooms, it will only work out if the stars align, e.g. if you have an idea for an 80-minute event and someone else has a 40-minute event then it’s possible for us to program both. It’s rare but worth asking!
Shows are programmed for either a 5 night, 10 night, or 15 night season, with some exceptions:
- The ETU Ballroom can be programmed more flexibly, with options that accommodate anything from a one-off event to a full 15-night season; or
- For access reasons, we can occasionally program short-seasons of 2-3 nights if the programming can work in tandem with another 2-3 night season.

All shows are 1 hour earlier on Sundays, and the Festival Hub is closed on Mondays and Tuesdays.
All shows must participate in the following promotional deals to allow for consistent messaging: Flash Sale and Hub Club (please refer to our Event Registration Zone for details). This will allow us to market events in the Hub with campaigns around the deals.
All shows must allow participant passholders to enter free of charge, but only if there are seats available, and only once all paid ticketholders have been seated.
Almost every room has sound bleed to some extent. We sound isolate as much as possible, but as a multi-room performance venue, the Festival Hub is not the best option for quiet, meditative works.
Your venue hire includes one venue technician for your season, as well as front of house and ticketing support, venue production staff, risk assessment of your event and general support from the Hub producing and operations team to help make your event as successful as possible.
While there are spaces to get changed and well-lit bathrooms for makeup, but no green rooms or dedicated warmup space.
There is minimal storage space, so your event should be light on infrastructure. Big detailed sets are very difficult to make work, but events that can be packed away in a suitcase are perfect!
Speaking of suitcases – any props/costumes must be stored in a closed container in a designated space.

Venue hire is at a 30% door split of gross box office.
Each room has a small minimum fee that is the “Minimum Hire Guarantee”. This amount is paid instead of your door split, only if 30% of your gross takings is less than the minimum room hire.
The Minimum Hire is to ensure some of our costs of setting up the room can still be covered.
The majority of shows at the Hub in 2022 and 2023 sold enough tickets to make the Minimum Hire costs redundant (i.e. they gained enough box office revenue to pay the 30% door split, so the Minimum Hire wasn’t relevant).
No venue hire cost will be owed (not even a deposit!) until after your season and is taken out of your box office settlement.